Terms and conditions (formal)

TERMS AND CONDITIONS OF USE OF INTI

These “Terms and Conditions of Use” aim to regulate the relationship between the user (“you”) and IT.ART TECNOLOGIA S.A. (hereinafter referred to as INTI), with head office and jurisdiction at Alameda dos Maracatins, 1435 / conj.1207, São Paulo/SP, CEP 04089-015, registered with the CNPJ under No. 23.823;212/0001-74, owner of the technological platform (platform or INTI Platform), through prior registration (data registration), as specified in this instrument.

YOU MUST READ, ENSURE THAT YOU HAVE UNDERSTOOD, AND ACCEPT ALL CONDITIONS SET FORTH IN THE TERMS AND CONDITIONS OF USE AND THE PRIVACY POLICY, AS WELL AS IN THE OTHER DOCUMENTS INCORPORATED BY REFERENCE, BEFORE YOUR REGISTRATION AND ACCESS TO THE INTI PLATFORM.

 ACCEPTANCE OF THESE TERMS OF USE IS INDISPENSABLE TO ACCESS AND USE THE INTI PLATFORM. 

These Terms and Conditions of Use (the “Terms”) are a binding agreement between you and INTI. When you register to access the platform, you will be required to accept these Terms by clicking on “I have read and accept the Terms and Conditions of Use and the Privacy Policy” upon request. You will not be able to access the platform if you do not accept these Terms.

These Terms govern access to and use of the INTI Platform, and you are also subject to the privacy policy that deals with the collection and use of your personal data.

1. ELIGIBILITY

You represent that you are older than the minimum age to enter into a binding contract (18 years or more), or if not, that you are properly assisted or represented by your guardian (and in this case, references to “you” and “your” in these Terms, also refer to the person who assists or represents you). By agreeing to the Terms and registering for access to the INTI Platform, you warrant that all information provided, including personal data, is true.

2. OBJECTIVE AND RESPONSIBILITY OF INTI

The INTI Platform is embedded in the websites of commercial partners. It contains information on:
(1) subscription in associative programs; (2) donations; (3) sundry contributions; (4) season tickets; (5) loose tickets; and (6) other products and projects offered by INTI's business partners.

INTI’s business partners use the technology provided by their platform to facilitate the relationship with you, the user. INTI only acts as an intermediary offering a platform between its business partners and you.

INTI does not organize or participate in the organization of any events, nor does it define categories, values, benefits, rules for the use of counterparties, renewal, and execution of campaigns. All these definitions related to the products promoted by the INTI Platform are made by its business partners, being certain that INTI has no responsibility for the products offered on its platform.

Upon completion of the purchase, if any data inconsistency is identified with the credit card provider used for payment, the order may be canceled. 

Tickets purchased through the website will be added a convenience fee. In the event of cancellation, the fee will not be refunded. 

The service purchaser (promoter of the event) is solely and exclusively responsible for the execution, cancellation, and postponement of the event/concert, as well as for any occasional exchange or refund of the face value of the ticket.

All associative programs, events, products, and projects carried out by INTI are the full responsibility of the respective business partners

INTI is not liable, in any event, for the non-realization or non-delivery, nor for the results of the associative programs, events, products, or projects offered and promoted by its business partners. 

If it deems necessary, INTI reserves the right to modify, suspend, or discontinue the services provided through the platform at any time.

3. YOUR USE OF THE INTI PLATFORM

You agree and undertake to:

Enter correct, complete, and up-to-date data on the platform. Otherwise, the purchase may be invalidated and if you wish, you will have to make a new purchase, subject to the conditions and availability of the registration, contribution, donation, ticket, pass, or product this second time;

Pay the payment slip, if you choose this means of payment, by the date of its expiration. After the payment deadline, the payment slip will no longer be valid for the respective purchase, so that the registration, contribution, ticket, pass, or product will no longer be reserved to you.

Have in hand, at the event entrance, admission, or reception, a picture ID of the credit card holder or the card used in the purchase, if you used a credit card to make the registration or contribution, or to purchase the ticket or pass;

Safely keep the ticket, access card, or any item or object that allows your access from the moment it is in your possession, and do not disclose it or allow third parties to access it in any way;

Hold INTI free and harmless from and against any and all liability regarding: The execution of the events for which tickets or passes were purchased, whether loose or for the season; the development of the activities in associative programs; and other products or projects promoted by the platform. INTI is not an organizer or promoter of events, an associative entity, or a manufacturer or distributor of products. 

We only provide a platform for our business partners to sell tickets, passes, products, and registrations, obtain contributions or donations, and manage their users. 

Should INTI identify inconsistencies or possible risks regarding you or your activities and considers it necessary to validate the registered information, you undertake to provide all evidence required from you; 

If there is reason for the information registered to be untrue, INTI reserves the right not to continue the sale or registration transaction, as well as to refuse to provide any services. 

You are solely responsible for the use of the platform. Thus, you assume full responsibility for any error, delay, loss, or damage arising from the registration of incorrect, incomplete, or outdated information.

You acknowledge that the content and data transmitted by INTI, as well as the platform itself, are protected by intellectual property rights and personality rights, both in Brazil and abroad.

INTI is not responsible for your actions or omissions in the use of the Platform, including any improper access, unauthorized use of third-party content, or violations of third-party rights.

4. SALES PROCESSING

4.1 Payments

Payment processing associated with membership programs, large contributions, season tickets, and loose tickets, among other products and projects starts on the platform. In it, you indicate the desired products, choose a payment method from the options available, and proceed with checkout.

Upon receipt of confirmation of payment approval, and through a financial intermediary, INTI will collect the corresponding amount, deduct the service fee and pass on to the business partner the remaining amount, according to the receipt model selected. All transactions carried out through INTI go through internal, automated, risk analysis processes that are supplemented by our payment processor.

For security reasons, some purchases made using credit cards requiring any additional confirmation or validation may go through the in-depth analysis process of our payment processor. Purchase approval may be pending until the end of this analysis. Within no more than 48 hours after the purchase, there will be a response on whether or not the transaction is approved. 

4.2 Cancellation 

INTI reserves the right to initiate and process cancellations, without the need for intervention or approval by the business partner, if it detects evidence of fraud in purchases made, whether they are pending approval or have already been approved, whether the indications are on its part or in the event of a technical error in the processing of the transaction.

In the event of evidence of fraud, INTI may request you to scan the credit card holder’s documents used in the purchases. The deadline for submitting said documentation will be set by INTI. If you do not submit the documents within the specified time period, INTI will be responsible for cancelling/suspending the transaction or not. INTI may also request that you present at the event entrance, admission, or reception a picture ID of the cardholder or the card used in the purchase before validating it.

5. YOUR DUTIES AND OTHER CONDITIONS OF USE

In order to enjoy correct and safe access to the INTI Platform, you must (i) keep confidential and not share your data to access the INTI Platform; and (ii) assume full responsibility for the security of your data, preserving itself against data loss and system intrusion, among other possible damage caused to equipment owned by you.

You agree not to use the Platform for illicit purposes or for any other purpose other than that originally intended.

6. AMENDMENTS

INTI may amend these Terms and Conditions of Use at any time to, for example, reflect changes in the law or changes in the conditions of access to the Platform. In any event, each time you access the Platform, you must visit and review the then-effective Terms that apply to your use of the Platform. Notwithstanding the foregoing, these amendments will take effect upon their publication. If you are dissatisfied with the conditions of these Terms (including its amendments), you may discontinue access to the Platform immediately and at any time.

These Terms reflect the entire agreement between you and INTI regarding access to and use of the Platform.

7. DISCLAIMER

You agree to hold INTI and its directors, employees, partners, and staff free and harmless from and against any and all damages, losses, liabilities, and expenses arising out of disputes between you and third parties in connection with the use of the services provided by the INTI Platform.

8. MISCELLANEOUS

Any forbearance by either party regarding violation or failure to apply any provision does not constitute novation or imply acceptance, waiver or consent, abstention from the exercise of a right or power arising from these “Terms and Conditions”, being certain that any right may be exercised at any time by either party.
Should you have any questions or suggestions regarding these Terms or the use of the INTI Platform, please contact us.

If you have any questions or suggestions regarding these Terms or the use of the INTI Platform, please contact us by email to ajuda@byinti.com

9. APPLICABLE LAW AND JURISDICTION

These Terms of Use are governed by the laws of Brazil. Any disputes regarding these Terms or your use of the INTI Platform will be submitted to the court of competent jurisdiction in the City of São Paulo-SP, to the exclusion of any other, however privileged it may be.

By using the INTI Platform, you represent that you consent to these Terms of Use and are bound by its conditions and obligations.

You can find the version to download on this link.

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