Welcome to INTI!
Here you will find an “informal” version of the Terms. This is because we know that the primary purpose is to inform you about the conditions for using our services. And at times, legal language does not help much in informing.
But if you wish to see a more “technical”, more formal version, and even more details, such as, for example, “What is the CNPJ of IT.ART?”, it is just below this version. We know that the best contract is trust and satisfaction. We hope to be able to deliver both to you.
Oh! And if you don’t understand something in these Terms, even in this more informal language, please contact us at ajuda@byinti.com. It is very important that you are aware of how we work before using our services.
Is it from INTI that I am buying?
No! INTI only provides the technology so that you can access and purchase the services and products you want, and to ensure that your experience in doing so is as good as possible.
In addition, INTI does not organize, decide, or participate in the organization of any events, whether regarding amounts, benefits, rules of use, or renewal, among other activities involved. All this is done by the company for whom INTI provides service, and from whom you are purchasing products and services.
INTI is not liable, under no circumstances, for tickets purchased outside the official sales channels: Website, box office, and point of sale. The customer is solely responsible for verifying the order data (event, date of the concert, city of execution, sector, price, schedules, age rating) before checkout.
Upon completion of the purchase, if any data inconsistency is identified with the credit card provider used for payment, the order may be canceled. Tickets purchased through the website will be added a convenience fee. In the event of cancellation, the fee will not be refunded.
The service purchaser (promoter of the event) is solely and exclusively responsible for the execution, cancellation, and postponement of the event/concert, as well as for any occasional exchange or refund of the face value of the ticket.
How old do I have to be to use INTI services?
You must be 18 years old or older, or be accompanied by a legal guardian. This is because, by accepting these Terms and using our services, you assume commitments and responsibilities. And you need to be that age to assume legal obligations under a contract.
Can I use information from other people?
No! It is very important that you only use information about you. After all, how can you assume obligations on behalf of someone else?
Should I take my credit card on the day of the event?
Yes, as long as you have registered or purchased tickets or passes using a credit card. You must have it in hand at the event reception and carry a picture ID of the cardholder, as its presentation may be necessary.
What are my obligations when using the INTI Platform?
It is very important—in fact, it is mandatory—that, by using the INTI Platform, you agree and undertake to:
● Enter correct, complete, and up-to-date data (or you risk having the purchase invalidated, losing opportunities, conditions, discounts, or the availability of tickets, passes, or products);
● Pay the payment slip by the date of its expiration—after the deadline, the payment slip is no longer valid, and the registration, contribution, ticket, or pass will no longer be reserved for you;
● Safely keep the ticket or access card and do not display it to others;
● Recognize that INTI has no responsibility for what is transmitted by the platform. INTI neither organizes events, games, parties, nor does it promote donation collection, or manufacture products. INTI only provides the platform for its business partners to develop their activities and approach you.
● If these commitments are disrespected, INTI may refuse to make sales. Registrations, tickets, contributions, or donations may also be invalidated.
Can INTI cancel my purchase?
Yes, if it verifies the occurrence of a possible fraud in purchases made, pending approval, or already approved. If INTI does not see the need to cancel the purchase, it may: Request that you present a scanned copy of the credit card holder’s documents; and even if you present, at the event entrance, admission, or reception, a picture ID of the cardholder or the card used in the purchase to validate it.
If I do not take care of my data, will INTI be liable for any damage?
No. Your data is your responsibility, and in the event of disputes between you and the INTI business partner, you agree to hold INTI and its entire team free and harmless from and against any and all liability.
What happens in the event of noncompliance with an obligation under these Terms and Conditions of Use?
Failure to comply with any provisions of these Terms will always be an exception and will never imply its amendment. And yet, mere forbearance does not mean that you or INTI agree to amend the provisions of these Terms.
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